Comments on: Fatcow live chat support quality is excellent

By: Fatcow Reviews

Fatcow Reviews — Thu, 25 Aug 2011 11:24:59 +0000

Contact fatcow directly for billing related issue, reach them at
http://www.fatcow.com/support/

Optionally you can use your fatcow vdeck to do this.
Go to Account Management > Account Renewal > tick the do not renew my account option.

By: Rene Pean

Rene Pean — Wed, 17 Aug 2011 03:50:59 +0000

I try to cancel my account but always got the same page
New password, but doesn’t accept any
Do you do it in purpose as I can’t cancel it so you can bill me once more
help me

By: Fatcow Review

Fatcow Review — Wed, 09 Feb 2011 10:34:57 +0000

hi Glennlyn,
first thing you can do it to login your fatcow account and check the domain central, you can verify the domain status right the way. Tick the domain, and click the modify selected domain, and then you can choose to renew the domain name from there. This is for domain that you register via fatcow. If you have domain registered elsewhere, you need to have them checked via their control panel instead.

If you need to double triple confirm, you can contact fatcow support team for assistant.

By: Glennlyn

Glennlyn — Mon, 31 Jan 2011 08:51:37 +0000

Hi I have tried several times to renew my domain but cannot get on . Can you help me as it will not acknowledge my password. I have had mixed messages also saying it is overdue and then messages saying it is paid ??? Totally confused
Thanks Glenn