Fatcow Reviews & Fatcow Coupons $3.67/mo – Fatcow Hosted

Today, our fatcow hosting plan is facing some problem and down for 10 minutes time. Desperate, we initiate the live chat with fatcow support and inform them of the hosting service downtime. We expect it to be server issue, and require some immediate technical attention to resolve. A fast communication channel will be great, thus we choose fatcow live chat support, chatting with support team online is quick and easy. The message is passed to fatcow support and getting resolved after.

“Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.

You are now chatting with ‘Vanessa Morris’

charles : hi vanessa

Vanessa Morris: Hi Charles. My name is Vanessa, how are you today?

charles : my website down today. its giving error just now, http://www.fatcowreview.org/

charles : http://www.fatcowreview.org/

charles : Internal server error

Vanessa Morris: I apologize for any inconvenience this has caused you.

Vanessa Morris: To protect your account from unauthorized changes, can you please verify for me the answer to the Security Question:

Vanessa Morris: Thank you for the authentication.

Vanessa Morris: May I place you on hold while I look into this for you? I should have some more information regarding your issue in 2-4 minutes.

charles : ok, i can wait. the site appear slow lately. please check on it as well. thanks

Vanessa Morris: Thank you for holding.

charles : ok

Vanessa Morris: It does not show internal server error message. But it is loading slowly.

Vanessa Morris: I’m sorry, in order to assist you, I am going to have to ask a member of our team who specializes in this issue to take care of this for you.

charles : ok, pls forward the issue. thanks

Vanessa Morris: You can check the status of the ticket at:

Vanessa Morris: http://members.fatcow.com/member/sconsole

charles : ok thanks

Vanessa Morris: Is there anything else I can assist you with today?

charles : thats all. thanks.

Vanessa Morris: Thank you for chatting. Take care and have a good day!

Chat session has been terminated by the site operator.”

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