A moment ago, Fatcow hosting was experience service maintenance downtime. Our Fatcow hosted websites are effected and not accessible for nearly couple of hours. The uptime monitoring program that we implement had detected the service downtime and get us informed via email notification. By the time we get the message, we contact Fatcow technical support via live chat services. It’s the easiest way to connect them. From the live chat box, there is this notification message that telling some firmware updates to routers and switched is currently taking place.
“Thank you for contacting support. We are currently installing some new firmware to our core routers/switches. This will result in intermittent disruptions of all services during the maintenance window. Please check our website under the Support section for updates on this alert. We apologize for any inconvenience this has caused you. Please hold for the next available operator to respond.“
Fatcow support is available 24×7 and you can easily locate them if you require their assistant. For problems related to server failure or website problems, you can reach Fatcow support team via Live Chat support online or via phone call. These two are the instant support and recommended for fixing downtime related issues. If you have other technical request, it is best to use the Email ticketing to contact the technical support team. And they have hundreds of people working inside; getting the helps that you need is really simple.
Great web host that is generous in their web hosting features, and offering free gift for new customer signup! Not to forget Fatcow hosting is 100% green now and they are EPA Green Power Partners, and this is one big reason to support their green campaign!
a WordPress rating system
November 8th, 2010 at 1:01 am
there is no other downtime since the day of fatcow router updates.